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‘Care about my animal, know your stuff and take me seriously’: United Kingdom and Australian clients’ views on the capabilities most important in their veterinarians

K. Hughes, S.M. Rhind, L. Mossop, K. Cobb, E. Morley, M. Kerrin, C. Morton and M. Cake | Veterinary Record | September 2018
The aim of this study was to investigate client views on what they expect from veterinary surgeons, particularly what makes for a positive experience…